Managed IT Services
With our remote and onsite support you can get timely assistance for your IT needs. We can help you determine common issues with your technology and if we can’t fix it remotely then we’ll help you fix it at your businesses location. Our remote support handles the following issues.
- Purchasing computer, server and networking equipment
- Computer, server and networking equipment installation
- Hardware diagnostics
- Software troubleshooting
- Malware scanning and removal
- Computer/Server upgrade
- Network connectivity issues
- Outsourced helpdesk and servicedesk
- PC tune up and more!
All large companies can afford to pay whole teams of IT professionals to support their IT infrastructure. However, as a small or midsize company, you may not be able to afford to hire an IT professional to help you with your needs. Sync IT Online is a managed services provider. This means that we are a company that helps you to operate your business without having to hire a dedicated person(s) on your staff to support your business. It starts with a free consultation to get to know you and your business and understand what you need. Then we develop a plan and a list of equipment need to get you to that goal. Once we have that in place Sync IT Online can purchase the needed equipment, configure it and then install it at your location. By building you environment for you, this process can offer a measure of quality control that gives you the comfort of knowing that it was done professionally and correctly.
Once we have you set up , we can then assist you with keeping your IT environment running smoothly. If your computers, printers or servers start to break down or operate poorly, just give us a call or send in a ticket and we will be there to get you back to working as soon as possible. Sometimes the problem can't be solved remotely, and that is why Sync IT Online also offers onsite technical support. A technician will come to your business to fix your IT issues. These two services can be used together or if you need to save money, you can select just one or the other.